FAQ
FAQ
Frequency Asked Question
Welcome to our Frequently Asked Questions (FAQ) section! Here, we’ve gathered the most common questions we receive from our customers. If you can’t find the answer you’re looking for, feel free to reach out to us directly. We are happy to help!
A shock absorber is a crucial component of your vehicle’s suspension system that helps reduce the impact of road irregularities. It minimizes the bounce and vibrations caused by uneven surfaces, enhancing the comfort and stability of your ride. Without properly functioning shock absorbers, your vehicle could experience poor handling, excessive tire wear, and an overall rough ride.
There are several signs that may indicate it’s time to replace your shock absorbers:
– Excessive bouncing: If your car continues to bounce after hitting a bump, it may mean the shock absorbers are worn out.
– Uneven tire wear: Uneven tire tread can be a sign of poor shock absorber performance.
– Leaking fluid: If you notice oil around your shock absorbers, it could mean they are leaking and need replacement.
– Poor handling: If your vehicle sways or feels unstable while turning or braking, it’s time to inspect the shock absorbers.
– Nose diving or squatting: If your car dips forward when braking or leans back when accelerating, the shock absorbers might need replacement.
On average, shock absorbers need to be replaced every 50,000 to 100,000 miles (80,000 to 160,000 kilometers). However, the replacement frequency depends on several factors, such as driving conditions, road types, and vehicle type. If you drive frequently on rough roads or carry heavy loads, you may need to replace your shock absorbers more often.
Replacing shock absorbers requires specialized tools and knowledge of your vehicle’s suspension system. We recommend leaving the replacement to a professional mechanic, especially if you are unfamiliar with car repairs. However, if you’re an experienced DIYer, you can replace the shock absorbers with the proper tools and instructions.
Choosing the right shock absorbers depends on several factors, including:
– Vehicle make and model: Make sure the shock absorbers are compatible with your vehicle’s specifications.
– Driving style: Choose between standard, performance, or heavy-duty shock absorbers based on how you use your vehicle.
– Road conditions: If you frequently drive on rough or off-road terrains, consider heavy-duty or off-road shock absorbers.
– Comfort preference: Some shock absorbers are designed for better ride comfort, while others focus on performance and handling.
Feel free to reach out to us, and our experts can help guide you in selecting the best shock absorbers for your needs.
Our shock absorbers come with a limited warranty that covers manufacturing defects. The warranty period varies depending on the product, but it typically lasts between 1 and 3 years from the date of purchase. Please refer to the product’s warranty document for specific details.
Note: The warranty does not cover damage caused by misuse, improper installation, or normal wear and tear.
Installation of shock absorbers should be carried out by a certified mechanic or technician. The process involves:
- Lifting the vehicle and securing it on jack stands.
- Removing the old shock absorbers.
- Installing the new shock absorbers in the correct position.
- Reassembling the suspension components and ensuring proper torque specifications.
- Testing the vehicle to ensure the shock absorbers are functioning correctly.
To ensure the longevity of your shock absorbers, follow these tips:
– Inspect regularly: Check for any signs of leaks or damage during regular vehicle maintenance.
– Drive cautiously: Avoid hitting large potholes or objects on the road, as it can damage the shock absorbers.
– Check alignment and tires: Proper vehicle alignment and tire maintenance can help reduce wear on shock absorbers.
Regular maintenance and proper care can extend the life of your shock absorbers and improve your overall driving experience.
Yes, we offer custom shock absorbers tailored to your vehicle’s specifications. Whether you need enhanced performance, comfort, or off-road capability, our team can design and manufacture shock absorbers that meet your needs. Contact us for more information on custom options.
At KRK, we pride ourselves on offering high-quality shock absorbers that are engineered for durability, performance, and comfort. Our shock absorbers are made using premium materials, feature advanced technology for enhanced shock absorption, and are rigorously tested to ensure long-lasting performance. We also offer a wide range of products to fit various vehicles, including performance, standard, and heavy-duty options.
If you’re not satisfied with your purchase, we offer a 30-day return and exchange policy. To qualify for a return or exchange, the shock absorbers must be unused, in original packaging, and within the specified return window. Please refer to our Return Policy page for more details.
Yes, we offer international shipping! We ship our shock absorbers to various countries. Shipping fees and delivery times may vary depending on the destination. Contact us for more details on shipping to your country.
If you have any questions or need more information, don’t hesitate to contact us @ +86-13958805636. Our customer service team is always ready to assist you.